Good customer service is never an accident. The motivation to provide good service has a lot to do with a company’s culture. When Delta’s CEO talks about ‘customer satisfaction’, ‘quality’ and ‘good service’, I think he is mocking us all. When Jeff Bezos of Amazon says the same things, I know he means it. As [...]
Steve Jobs was a visionary, a technologist, husband, father and an inventor. Jobs is listed on 342 patent applications, either as an inventor or a co-inventor ranging from computer software to staircases. Here are some of his other inventions…
When I was shopping around for a home loan, I knew one decision that will have a huge impact on my finances is the term of the loan. ARMs, 10 to 15 to 30 year mortgages – there are a slew of options. Considering there are different types of loans, the first step was to [...]
What is often repeated is not always true. Especially in personal finance. Not every debt is bad, not every method of savings is good. Let’s take a closer look at some widely accepted nuggets of personal finance wisdom, which may not be necessarily good for you. ‘Max out your 401K’ If I had a dollar [...]
How do you drive a vehicle in winter when roads are wet and slippery and covered with snow and/or ice? Sure, common sense tells us that you should drive carefully and slow down, but what if that is just not enough? A few years back a question like that wouldn’t have even crossed my mind! [...]
What time is it? It’s time for another roundup! Some great reads from my usual list and I’ve added some great posts from new, promising bloggers to this roundup. But before we get to it, here are some news snips that’ll make you go hmmm! Apple is sitting on so much cash that if it [...]
Vanguard offers funds that have some of the lowest expense ratios in the industry. Offering funds at-cost was a novel idea that made Vanguard the world’s largest mutual fund company, with about $1.6 trillion in assets. It took a while for competition to take notice, but now there are fund companies that offer funds that [...]
Suze Orman recently launched a prepaid debit card called the Approved Card. Now, I’m not a big fan of prepaid cards in general and prefer debit cards instead, but this coming from Suze Orman, deserved another look. I like Suze Orman. She does what a very few can do – break down complex financial topics [...]
Or I could’ve simply named the post ‘Saving money by selecting the right light bulb’! Once upon a time, selecting a light bulb was as simple choosing a 60 watt or a 100 watt bulb, depending upon how bright you want the bulb to be. There was one popular size, you screw in the bulb [...]
If I were to pick stocks just for 2012, I would be speculating. I prefer stocks for the long term. My top picks for the coming year is not just for 2012, I would like to hold on to most of it even if the returns are less than spectacular. These companies have weathered disappointing [...]
